![]() ![]() In addition, they have excellent customer service, and problems are handled quickly. It was important for you to be able to use two-factor authentication with a specific pin to keep all your accounts safe from prying eyes. Symantec VIP is ideal for organizations that manage a wide variety of computers, such as colleges, businesses, and government agencies. my.vip Use these procedures to register your Access Mobile app works on your Apple or Android smartphone. If the device time changes to an incorrect time, VIP security codes may fall out of sync and the code will fail during a validation attempt. Customer support and SMS/Voice allowances are included in the per-account or per-transaction costing. The Symantec VIP mobile and desktop time-based apps use the device time as a reference to generate a new security code every 30-seconds. For a fast cloud-based deployment, you no longer need to handle the costly on-premises infrastructure. There are no premium rates, no single add-ons, and no upfront costs. Organizations will provide complete transparency about their true operating costs, or TCO. ![]() After you click activate, you should get a "Your security key is now active" message on the next screen.Īll of the above features are included in a flat, all-inclusive price with Symantec VIP. Let the timer run out and enter the next 6-digit code. Enter your serial number generated by the VIP Access app. You can proceed to the participating VIP Access site and click the Activate Your Security Key button. The app generates a new, unique code every 30 seconds. The app will then display a screen with your Symantec serial number (this is your credential ID generated by the VIP Access app) and a security code on a running timer. Once you've downloaded the VIP Access app on your computer, you will be required to open and agree to its terms and conditions. Your Symantec VIP token helps to keep online banking safe.The VIP in Symantec VIP Access stands for Validation & IP Protection. Enter the SMS code that was sent to your mobile device.Be sure you have your mobile device available before starting the registration process. Step 2 Register your soft token for use with your FSA User ID a. This allows you to choose the code at the point you are ready for it. This will prompt you to Request SMS Code new Security Code is generated by VIP Access every 30 seconds, as long as the app is open.Call us so we can de-register your old device.Enter Security Code from your Symantec VIP app (code refreshes every 30 seconds).Enter your credential ID from the Symantec VIP app (this is typically a series of 12 alphanumeric characters).Confirm you would like to de-register token.Click the Ellipses next to you old device and select ‘Delete’.This will prompt you to validate token on your old device.Go to Settings and select ‘Manage Symantec VIP’.Download the Symantec VIP app to your new device.If you don’t have your old device any more you will need to call us so we can remove your old device so you can add your new device. If you get a new device, register your VIP token on that device – and don’t forget to delete your old device from internet banking. your phone, laptop, and tablet) with the same Symantec VIP token you use for your internet banking. If you can’t download the Symantec VIP Access app, please contact us for other options. Click on ‘add device’ and follow the prompts.Go to ‘Settings’ > ‘Manage Symantec VIP’.Then, you need to register a Symantec VIP token: To get started, download the Symantec VIP Access app for free from the Apple App Store or Google Play Store. We use Symantec VIP because it’s more secure than an SMS, which could expose you to mobile phone porting (where someone transfers your phone to another carrier, or obtains a second SIM, so that they can receive all of your messages and phone calls). The token can only be accessed on your device, and your credentials are tamper-resistant and cannot be duplicated.Īs a Bank Australia customer, you can access Symantec VIP for free. Symantec VIP works by generating a one-time security code (called a token) on the phone, tablet or computer you use to do your banking. Symantec VIP is a secure, two-factor authentication tool that helps to protect your bank account from online fraud. We use it, for example, when you're completing sensitive updates like changing your personal details. ![]()
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